Get in touch with us....

Share with us

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Here at Dixons we are about helping you find the information fast, and we know how much everyone hates being on hold, no matter how cool the hold music is.

With this in mind, here you’ll find the most convenient and easy ways to get in touch with us should you have a problem you can’t find a solution to online here:

  • The simplest method to get in touch with us is to use the ‘Contact us’ facility on the customer support page.
  • If you use twitter and have a general query about products, services or us as a business go tweet @DixonsOnline – these guys are our ecommerce team, not service experts, but they will get you to the people you need.
  • If you have a delivery issue or general customer issue and not sure where to go tweet our Delivery specialist Twitter account @dixonsdelivery – you’ll find a nice guy called Leigh who knows more about delivery than a postman.
  • If you have a problem, a suggestion or just want a place to write down how we could do things better, we've set up a Get Satisfaction community at http://getsatisfaction.com/curryspcworld/

Write to us

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If you would like to get in touch with Dixons in writing, we absolutely welcome you to do so. Here at Dixons we welcome customer feedback and the good old written letter is one of the best ways for us to check how our customers are feeling about our services.

We even have weekly letters from real customers posted up in our head offices to show us the good, and sometimes bad, experiences people have had with us and it helps us to always strive to improve our service to you.

If you have a pen and paper handy, please send your letter to the following address:

Dixons, PO Box 1684, Sheffield, S2 5YA

The team there will endeavour to respond to your query as quickly and efficiently as possible and we really do use all our customer feedback to better improve our service to you online and in store.

We look forward to hearing from you.

Email us

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If you would rather ping us an email, our email address is: customer.services@dixons.co.uk